Arc X-Media
Marketing technology for direct-to-consumer brands: post-purchase direct mail and parcel experiences for retail customers
Highlights
- New on EvolcAdded 2026-10-30
About Arc X-Media
ARC X-media develops marketing technology that helps direct-to-consumer brands improve customer retention through personalised post-purchase experiences. Its products include RETAIN.ME, a hyper-personalised direct mail product triggered by real-time digital customer events, and ZAP POST. The company also offers SMARTSlip, an in-parcel experience it says it pioneered.
Its applications integrate with eCommerce engines, marketing automation platforms, warehouse management systems, carriers and print partners, and can be connected through its stackconnect or third-party no-code and low-code platforms Patchworks and Cyclr. The stated customers are direct-to-consumer and retail eCommerce brands.
The company was founded in 2015 and is headquartered in London. It describes itself as an ISO 27001 certified technology business, hosted almost exclusively on Microsoft Azure, with a trust centre hosted at Vanta.
Product: RETAIN.ME hyper-personalised direct mail triggered by customer events, ZAP POST, and SMARTSlip in-parcel experiences, connected to eCommerce and fulfilment systems.
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