BrandBastion

BrandBastion offers a platform and managed service that moderates, answers and analyses comments, direct messages, mentions and reviews across social channels. The website says its AI reads the full post context and applies each brand's policies, tone and approved knowledge, with specialists configuring and calibrating the system.

The customers are brands and advertisers that manage social conversations; the website names JD Sports as a customer. Revenue comes from subscription plans: Reputation+ (moderation, crisis alerts and sentiment), Agent+ (AI-drafted replies that the client approves) and Engage+ (fully managed 24/7 replies with human escalation).

The website states the company has operated for more than a decade and was founded by Jenny Wolfram, a lawyer. The registry and the published structured data list Helsinki, Finland as headquarters, and the Organization data also gives a New York address. The team is described as remote and global, and open roles are in customer success and client operations, listed for locations including Mexico, Argentina, Brazil, Australia, Canada, the UK and Ireland.

Product: Social media moderation, engagement and listening platform with AI-drafted replies, plus managed reply services on tiered subscription plans.