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Ventrica

Customer experience outsourcing, consulting and platform services for brands across retail, finance, SaaS and other sectors

Southend-On-Sea, United KingdomFounded 2009ventrica.co.ukWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-29

About Ventrica

Ventrica provides outsourced customer experience operations, CX transformation, consultancy, platform management and multilingual support. Its services combine human-led customer care with automation, AI and analytics, and include managed services for platforms such as Zendesk and Amazon Connect.

Customers include brands in retail, finance, SaaS, housing and FMCG. Ventrica sells outsourced operations and professional services, as well as digital platform licences and ongoing managed services.

Founded in 2009, the company is based in Southend-on-Sea and operates right-shored services onshore, nearshore and offshore, including operations in South Africa. It offers multilingual support and hires across customer experience, digital, project management and Zendesk roles.

Product: Outsourced customer experience operations, CX consulting and transformation, and managed services for customer experience platforms.

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Website technologies

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  • Algolia
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