Synovo Group

Synovo Group SAS publishes software for medical transport (transport sanitaire): EMMAI for AI-assisted real-time regulation with optimised routes and shared transport, SAFIA for AI-assisted billing with automated checks, and VoiceBot, a voice assistant that handles calls and qualifies requests. It also provides IT services, including hosting in its own data centres in France certified ISO 27001 and HDS, managed infrastructure, telecom, cloud, IT hardware and security consulting.

Customers include ambulance transport companies, healthcare establishments, ATSU/ADRU, contracted taxis and SMEs/ETI. The company states that it equips more than 750 healthcare establishments and more than 8,200 vehicles, and that it manages more than 120,000 transports per day. Revenue comes from its software and from hosting, managed IT and related services sold to these customers.

Synovo Group was founded in 2013 and is headquartered in Strasbourg. The company states a presence in 7 countries in Europe and Canada. Its certifications include ISO 27001, HDS and Qualiopi, and it offers 24/7 support.

Product: EMMAI AI-assisted transport regulation, SAFIA AI billing, VoiceBot voice assistant, plus HDS-certified hosting and IT managed services.