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Pureservice

Norwegian servicedesk software for IT, HR and finance teams, with automated request handling

Oslo, NorwayFounded 2022pureservice.comWebsite technologies

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Highlights

  • Young companyFounded 2022
  • New on EvolcAdded 2026-10-27

About Pureservice

Pureservice is a Norwegian servicedesk and ITSM tool that collects requests from e-mail, telephone, self-service portal and forms in one system. It covers case handling, workflow automation, asset management, change management and reporting, and includes AI assistant functions for summarising cases and drafting replies.

Customers are organisations that use the tool for IT, HR and finance requests, including municipalities, public bodies and private companies. Pricing is a single fixed subscription with all features included; end users who submit requests pay nothing, and pricing is quoted on the number of case handlers.

The company states it is based in Oslo, stores data in Norway and follows GDPR. It was founded in 2022 and reports over ten years of experience with the product. The website cites 25 million registered cases, 3.5 million end users and 25,000 case handlers.

Product: Cloud servicedesk and ITSM platform for case management, workflow automation, asset management and self-service portal.

Public tenders won

1 tender won since 1 Jan 2024 from 1 public buyer in Norway, worth 16.0M NOK as awarded. From EU award notices (TED) that name Pureservice by its registry number.

  • 31 Jul 2025 Vestfold fylkeskommune · Case and service desk system · 16.0M NOK notice

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Website technologies

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  • Cloudflare
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  • Google Tag Manager
  • HubSpot
  • HubSpot CMS
  • jQuery