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Napo

UK lifetime pet insurance for dog and cat owners, with 24/7 vet video calls and direct vet payments

London, United KingdomFounded 2021napo.petWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-28

About Napo

Napo is a UK pet insurance provider offering lifetime cover for dogs and cats. Cover tiers range from £2,000 to £16,000 per year and include dental treatment, direct payment to vets on eligible claims, and access to free FirstVet video calls with vets. Lifetime cover extends to new long-term and chronic conditions for as long as the policy stays active, with a £99 excess per condition per year.

The company sells its policies to dog and cat owners in the UK, with instant online quotes. It reports a 95% claim acceptance rate and says over 100,000 pet parents have insured with it. Napo is rated Defaqto 5-star, Excellent on Trustpilot, and holds a Which? Best Buy for dog and cat insurance.

Napo was founded in 2021 and is headquartered in London, where its registered address is.

Product: Lifetime pet insurance for dogs and cats, with cover tiers up to £16,000 per year, direct vet payments and FirstVet video consultations.

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