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Isi-Com

Omnichannel contact-centre software and telephony integration for call centres and customer service teams

Perpignan, FranceFounded 1994isi-com.comWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-30

About Isi-Com

ISI-COM publishes software for customer interaction management in contact centres. Its omnichannel platform handles telephone calls, email, webchat, SMS, social media, chatbot and video chat, with computer-telephony integration (CTI) linking phone systems to business software. The company states the solution interoperates with more than 150 ERP and CRM systems. It is offered as private or public cloud or as on-premise software.

Customers are contact centres and customer service departments of organisations of all sizes. Software is sold in three editions, ACCESS, SMARTVOICE and EXPERT, and the company also offers deployment projects covering data collection, configuration, coordination with CRM, ERP and telephony providers, team training and go-live support. Case studies on the website feature Keolis, Néolia and Radiance.

ISI-COM was founded in 1994; the website states it was created and based in Tours. Its registered headquarters is in Perpignan, France, where its contact address is also listed.

Product: Omnichannel customer interaction management software for contact centres, with CTI and CRM/ERP integration, sold as cloud or on-premise editions

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Website technologies

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  • Apache
  • Elementor
  • Google Analytics 4
  • Google Tag Manager
  • HubSpot
  • WordPress
  • jQuery