INSOFT

PBX and contact-centre software for call centres and office phone systems, with operator, admin and developer documentation

Praha, CzechiaFounded 2015insoft.cz Website technologies

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Highlights

New on EvolcAdded 2026-10-28

About INSOFT

INSOFT s.r.o. develops software for call centres. Its UCS product is a telephone system (PBX) with a hierarchical numbering plan, Follow Me routing to WiFi and mobile phones, voicemail, call billing and call recording. Contact-centre features include waiting queues with distribution algorithms, a supervisor client and operator workload statistics.

Customers are call centres and organisations that run office phone systems. The price list charges per licence per month, with a separate monthly service fee tied to service assurance levels. Licence types are listed for call centre agents, office users, and hotels or hospitals.

The company was founded in 2015 and is based in Prague. Its website publishes separate documentation for operators, administrators and developers integrating UCS with other systems.

Product: UCS, a unified communications system combining PBX, contact-centre queues, call billing, voicemail, call recording and a user web portal.

Jobs at INSOFT

No open positions listed right now.

Leadership

Jan Klepal · Jednatel (Managing director)
Source: business register

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