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Diabolocom

Cloud contact center software with AI agents and omnichannel routing for customer service and sales teams

Paris, FranceFounded 2005diabolocom.comWebsite technologies

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Highlights

  • Hiring14 open roles
  • Remote-friendly14 of 14 open roles remote or hybrid

About Diabolocom

Diabolocom provides a cloud contact center (CCaaS) platform covering voice, email, SMS, chat and social channels, with routing, workforce management and quality monitoring. Its proprietary AI adds transcription, call summaries, agent assist, voice analytics and virtual agents. The platform has native integrations with Salesforce, Microsoft Dynamics, ServiceNow, Zendesk and HubSpot.

Customers are businesses that run customer service and sales contact centers, and the website states that over 350 industry leaders have chosen Diabolocom. It also offers a HIPAA-compliant version for healthcare organisations. Revenue comes from per-named-licence subscriptions: the Voice plan starts at $60 and the Omnichannel plan at $99 per named licence, with a custom-priced Ultimate tier and paid add-ons.

Diabolocom was founded in 2005 in Paris, France. Its website lists 200 employees and 8 offices worldwide, and it states that it expanded into European markets in 2017 and entered the US market in 2024. It acquired an AI research and development lab focused on customer experience in 2023. Current job openings are mainly in engineering, infrastructure, project management, account management and sales roles, mostly in Paris, with some engineering and QA positions in Barcelona and other European cities.

Product: Cloud CCaaS contact center platform with omnichannel routing, CRM integrations and proprietary AI features for transcription, agent assist and virtual agents.

Jobs at Diabolocom (14)

Diabolocom is hiring for 14 roles, mostly in engineering and product, based in Paris, Barcelona and Belgrade. 4 are remote.

See all 14 jobs at Diabolocom →

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