Cygnific
Outsourced premium customer service delivered by multilingual brand-ambassador agents for consumer brands, run from Amsterdam
Highlights
- New on EvolcAdded 2026-11-03
About Cygnific
Cygnific provides outsourced customer service in which trained agents act as brand ambassadors for client companies. Its services cover recruitment, training and coaching of agents, who work without fixed scripts, and the company integrates clients' branding and products into its office environment.
Clients are brands that outsource customer service, including Air France KLM, Sunweb and Rituals. Cygnific describes itself as a subsidiary of KLM and is organised into two divisions, KLM Operations and Brands.
The company is headquartered in Amsterdam and lists four locations, with agents working in more than 10 languages and 1200+ ambassadors. Its open vacancies are for customer service agents in Dutch, English, Swedish, Norwegian, Danish and Finnish.
Product: Outsourced customer service and brand-ambassador agents, including recruitment, training and coaching, in multiple languages.
Jobs at Cygnific
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