Cobbai
AI-first helpdesk for customer service teams, with AI agents that answer customers, assist human agents and automate back-office tasks
Highlights
- New on EvolcAdded 2026-11-03
About Cobbai
Cobbai builds an AI-first helpdesk for customer service teams. It combines a shared inbox and chat with AI agents that reply to customers, assist human agents and tag, route and act on requests. Other modules include a Knowledge Hub, Topics for mapping customer intents, VOC for customer feedback analysis and Ask AI for support metrics. An API lets companies deploy the agents in their own apps and platforms.
Customers are customer service and support teams, with case references from travel, education and financial services. The site also has a retail and e-commerce page. Revenue comes from per-seat subscriptions billed annually, from €39 per seat per month on the Essential plan, plus usage-based credits for AI agents. Plans are Essential, Advanced and Enterprise.
The company is registered in Paris, France, and was founded in 2019. The site states SOC 2 Type 2 compliance and GDPR readiness, with a data processing agreement available on request. Cobbai positions itself as an alternative to Zendesk, Salesforce and Intercom.
Product: AI helpdesk with Front (customer-facing AI agent), Companion (team assistant), Tasks (back-office automation), Inbox, Chat, Knowledge Hub, Topics, VOC and Ask AI.
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