Chattermill Analytics

Chattermill builds a customer experience intelligence platform that consolidates feedback from surveys, reviews, contact centers, support, and social channels. Its AI agent, Lyra, tags and analyzes feedback, surfaces trends and anomalies, and provides answers backed by customer quotes; the platform also offers MCP connectors for third-party AI agents.

The company names Uber, H&M, HelloFresh, and Tesco among brands using its platform, and lists Qonto and E.ON Next among customers. Its website describes the offering as a subscription-style enterprise software platform sold to CX, insights and voice-of-customer teams, with a dedicated XLG acceleration service linking feedback to business outcomes; pricing model is not stated.

The registered address is 68 Hanbury St, London, E1 5JL, United Kingdom, and the website states the company was active from 2015. The website lists a current open role for a Global Sales Development Representative (UK). The website describes the company as backed by investors without naming them.

Product: Lyra Agent and Lyra AI for customer feedback analysis, proactive insights, anomaly alerts, reports, and MCP access for AI agents.