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Clarity

AI customer service and voice-of-customer platform for contact centres in regulated sectors such as banking and telecom

London, United KingdomFounded 2022onclarity.comWebsite technologies

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Highlights

  • Young companyFounded 2022
  • Hiring4 open roles
  • New on EvolcAdded 2026-10-28
  • Remote-friendly2 of 4 open roles remote or hybrid

About Clarity

Clarity, trading as OnClarity, builds an AI customer experience platform. It combines an AI support agent that answers customer conversations, Voice of Customer analytics that gathers calls, chat, WhatsApp, social posts, reviews, tickets and surveys into one data layer, Agent QA that scores conversations against a rubric, and a knowledge component that writes verified findings back to the knowledge base.

The customers are companies in regulated industries, including banking, telecom, marketplaces and delivery, that run customer service operations. The platform can be deployed in in-region cloud, sovereign private cloud or fully on-premise environments.

Clarity was founded in 2022 and was known as Anecdote until it rebranded to OnClarity in September 2025. It lists offices in London, New York and Riyadh and describes its team as working fully distributed. Its backers include Prosus Ventures, STV AI Fund (backed by Google) and Sukna Ventures. Open roles include GenAI Engineer, Product Manager for Voice of the Customer, Senior Data Engineer (London, remote or Almaty) and Full Stack Tech Lead.

Product: AI customer experience platform with an AI support agent, Voice of Customer analytics, Agent QA and a knowledge layer for customer service teams.

Jobs at Clarity (4)

Clarity is hiring for 4 roles in engineering, data & AI and product, based in London and Almaty. One is remote.

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Website technologies

Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.

Analytics

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Content management

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CRM & customer data

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Hosting

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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.