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Aikan

Outsourced claims, legal information and call-handling services for insurers, brokers and distributors

Colombelles, FranceFounded 2009aikan.ioWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-28

About Aikan

Aikan is a French provider of outsourced insurance operations. It handles first-level customer reception, inbound calls, property and casualty (IARD) claims management, legal protection case management, legal information and policy production work. It also develops digital tools, including the Sydia insurance CRM and the Juribot chatbot and callbot.

Its customers are insurers, brokers and insurance distributors, which use Aikan as a partial or full claims management delegate, or for overflow and backup capacity. The company sells these outsourced services. The website states 180 employees, including 165 managers and jurists and 15 developers.

Aikan was founded in 2009 and is headquartered in Colombelles, France. The website reports more than 470,000 calls handled and more than 80,000 files and claims managed in 2024, and 40% revenue growth that year. Its job listings include claims handlers, legal protection jurists, call-centre legal assistants and developers.

Product: Outsourced reception, claims management, legal protection, legal information and policy production services for insurers; Sydia CRM and Juribot chatbot/callbot.

Jobs at Aikan

No open positions listed right now.

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