116117.de
Free 24/7 patient hotline in Germany that directs callers to on-call doctors outside office hours and to non-emergency care
Highlights
- New on EvolcAdded 2026-10-27
About 116117.de
116117.de is the German patient service for non-emergency medical help when medical practices are closed. Callers can reach it by phone under 116117 or through the website and app, which offer a symptom self-check, a search for on-call practices, a doctor and psychotherapist search, and online appointment booking for statutory health insurance patients.
The service is aimed at patients in Germany who are ill in the evening, at weekends or on public holidays and cannot wait for the next consultation hour. It is free of charge with a German telephone contract and is not intended for life-threatening cases, which should be reported via the emergency number 112. Dental emergencies are referred to separate dental on-call services.
The site also offers an FAQ, health information, guidance on psychotherapy, and links to other emergency and support services such as poison emergency centres, the Telefonseelsorge and a children's and youth telephone line.
Product: Telephone hotline (116117), online self-check, on-call practice search, doctor search and appointment booking for patients in Germany.
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