Zendesk

Customer service platform with AI agents, ticketing and contact centre tools for support teams

San Francisco, United StatesFounded 2007zendesk.deWebsite technologies

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Highlights

  • Hiring46 open roles
  • New on EvolcAdded 2026-10-28
  • Remote-friendly39 of 46 open roles remote or hybrid

About Zendesk

Zendesk builds customer service software, the Zendesk Resolution Platform, which combines AI agents, ticketing, messaging and live chat, voice, a knowledge base, workforce management and quality assurance. The product line also includes employee service and contact centre offerings, plus a marketplace of more than 1,800 apps, partners and integrations.

Customers are service and support teams in companies across retail, financial services, telecommunications, technology, public sector, education, healthcare and manufacturing; the company reports more than 22,000 AI customers. Revenue comes from subscriptions priced per customer service agent per month, in tiers from Support Team to Suite Enterprise, billed monthly or annually.

Zendesk was founded in 2007 and is headquartered in San Francisco, with offices in Austin, Bangalore and Berlin. Its open roles cover sales, customer success, AI and machine learning engineering, and SEO, with postings in locations including Lisbon, London, Dublin and Krakow.

Product: Zendesk Resolution Platform: AI agents, ticketing, messaging, voice, knowledge base and workforce management for customer service teams.

Jobs at Zendesk (46)

Zendesk is hiring for 46 roles, mostly in sales, based in Lisbon. 10 are remote.

See all 46 jobs at Zendesk →

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Website technologies

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  • AWS
  • Cloudflare
  • Google Tag Manager
  • Next.js
  • OneTrust
  • React
  • Zendesk