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WheelQ

Customer experience feedback and text analytics platform for Finnish organisations, including property and wellbeing-area clients

Helsinki, FinlandFounded 2013wheelq.comWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-27

About WheelQ

WheelQ builds a customer experience platform that collects feedback and experience data across the customer journey, analyses numeric and open-text responses with text analytics and AI, and shows which activities affect customer experience metrics. It also offers employee experience tools such as eNPS and continuous staff pulse surveys, and integrates with existing survey and feedback systems through APIs.

The company sells B2B software to organisations, with listed use cases for Finnish wellbeing services areas, real estate and housing companies, and B2C consumer feedback. Customer testimonials on the site come from NEWSEC and METOS.

WheelQ Oy was founded in 2013 and is registered in Helsinki. The website states more than 2,000 active users, more than 20 million feedback responses collected and analysed, and experience across more than 15 industries.

Product: WheelQ-AI customer experience feedback collection, text analytics and impact analysis software, with API integrations.

Public tenders won

1 tender won since 1 Jan 2024 from 1 public buyer in Finland, worth €874k as awarded. From EU award notices (TED) that name WheelQ by its registry number.

  • 16 Jul 2025 Istekki Oy · Istekki Oy - Ohjelmistorobotiikka ja tekoäly 2019-2025 (DPS) - Asiakaspalautteiden analysointi AI-pohjaisena kokonaispalveluna · €874k notice

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Website technologies

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  • Complianz
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