WATI.io

Wati is a customer engagement platform that brings WhatsApp, Instagram, TikTok, Messenger, web chat and calls into one shared team inbox. Its features include no-code chatbots, WhatsApp Business API access, broadcast campaigns, Click to WhatsApp ads and Astra AI agents that run conversations and hand off to staff.

The platform is sold to businesses that use WhatsApp for marketing, sales and support, and the website names e-commerce, eLearning, marketing agencies and healthcare as target industries. Pricing is subscription-based, with a 7-day free trial, monthly or annual plans, and per-message charges for WhatsApp messages. The company also runs a partner program with value-added resellers, tech partners and affiliates.

The website states that the company started as a WhatsApp team inbox in 2020 and reports more than 16,000 customers, 12 billion messages and 190+ countries. Job listings cover product, engineering, sales, marketing and customer support roles in Shenzhen, Hong Kong, Bengaluru, Chennai and Kuala Lumpur, among other locations.

Product: Shared team inbox, no-code chatbots, WhatsApp Business API, Instagram automation, campaigns and Astra AI agents for customer messaging.