Watermelon

AI agents that answer routine customer questions across chat, email, phone and WhatsApp for support teams

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Highlights

  • Hiring1 open role
  • New on EvolcAdded 2026-10-23

About Watermelon

Watermelon B.V. builds an AI Customer Service Platform. Its AI Agents answer customer questions using a company's own knowledge, take actions in connected systems such as order tracking and booking workflows, and hand complex cases to staff in a shared inbox. Channels include website chat, email, phone, WhatsApp, Instagram and Messenger.

Its customers are organisations with high volumes of repetitive customer questions, including tourism and leisure attractions, webshops and service companies. Published case studies include KwikFit, Vintia, MBOwebshop, Gennep, BrandMR, Burgers' Zoo and NKC. The product is sold as a monthly subscription with Free, Starter (€99), Advanced (€199) and Business (€399) plans, plus a custom Enterprise option, with conversations included per plan.

The company was founded more than ten years ago by Alexander Wijninga and Charl Haas and is headquartered in Utrecht, Netherlands. It states that it has served more than 1,000 organisations in 30+ countries. It currently lists an open marketing internship in AI and digital marketing.

Product: AI Customer Service Platform with an AI Agent builder, multichannel shared inbox, product feed integration and analytics.

Jobs at Watermelon (1)

Watermelon is hiring for one role in marketing, based in Amsterdam.

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