Vitec Roidu
Customer and employee experience measurement and reporting for healthcare, municipal and private-sector organisations
Highlights
- New on EvolcAdded 2026-10-27
About Vitec Roidu
Roidu provides multichannel customer and employee experience measurement, collecting feedback from physical and digital touchpoints and presenting it in real-time reporting. Services include planning what to measure, setting measurement goals, and implementing the collection and reporting environment.
Customers come from sectors including healthcare and social services, cities and municipalities, logistics and other private companies. The company works through measurement solutions and implementation projects, and states that more than 400 customers have used its services.
The company is registered as Vitec Roidu Oy in Tampere, Finland, and was founded in 2008. It lists Tampere as its location.
Product: Multichannel customer and employee experience measurement with real-time reporting and analysis.
Public tenders won
9 tenders won since 1 Jan 2024 from 8 public buyers in Finland, worth €2.8M as awarded. From EU award notices (TED) that name Vitec Roidu by its registry number.
- 26 Jan 2026 Vantaan ja Keravan hyvinvointialue · JÄLKI-ILMOITUS: Asiakaspalautejärjestelmän hankinta · €168k notice
- 31 Dec 2025 Etelä-Savon hyvinvointialue · Jälki-ilmoitus: Asiakas- ja henkilöstöpalautteen sovelluksen hankinta · €257k notice
- 19 Dec 2024 Pirkanmaan hyvinvointialue · Asiakaspalautelaitteiden vuokrauspalvelu · €43k notice
- 3 Dec 2024 Helsingin kaupungin palvelukeskusliikelaitos · Asiakaskokemuksen tiedonkeruu- ja raportointiratkaisu · €326k notice
- 8 Oct 2024 Päijät-Hämeen hyvinvointialue · Asiakaspalautejärjestelmän hankinta · €638k notice
- 1 Oct 2024 Keski-Suomen hyvinvointialue · Asiakaspalauteratkaisu · €240k notice
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