Viavoo
Customer feedback analytics platform combining surveys, reviews, chats and social media for brand CX teams
Highlights
- New on EvolcAdded 2026-10-29
About Viavoo
Viavoo builds viavoo ANALYTICS, a text analytics SaaS platform that gathers customer feedback from surveys, online reviews, email, live chat, messaging, calls and social media into one place. It uses AI to surface emotions, topics and trends, with dashboards, alerts and exports.
Target users are CX, product, marketing, support, quality and management teams at companies of all sizes and industries. The company sells its platform as a subscription after a demo request.
Viavoo was founded in 2009 and is headquartered in Vélizy-Villacoublay, France. In 2024 it joined SoftNext, a group of B2B technology and software companies.
Product: viavoo ANALYTICS, a text analytics SaaS platform for multi-source customer feedback with dashboards, alerts and exports
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Website technologies
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- Bootstrap
- Cloudflare
- Google Analytics 4
- Iubenda
- WordPress
- jQuery