uitcheckgemist.nl

Refund claims for Dutch public transport passengers who forgot to check in or out with their OV-chipkaart

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Highlights

  • New on EvolcAdded 2026-11-03

About uitcheckgemist.nl

uitcheckgemist.nl is a web service where travellers request a refund when they forgot to check in or out on a bus, train, tram or metro. The user enters the stop or station where they boarded and alighted, the trip cost is calculated, and any overpayment is refunded.

The service is for OV-chipkaart users. Translink is jointly responsible for the site together with the participating transport operators. Refunds can be requested for up to three trips per carrier per period (January to June and July to December), and up to three times per calendar year for NS. Claims can be filed up to 180 days after the trip. Users who travel on account with NS Flex or an NS Business Card can only correct trips made with carriers other than NS.

The site states that a trip can take some time to appear, in most cases within 15 days.

Product: Web form for claiming balance refunds on OV-chipkaart trips where check-in or check-out was missed.

Jobs at uitcheckgemist.nl

No open positions listed right now.

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