TOTAL SERVICE

TOTAL SERVICE a.s. provides outsourced ICT services, including L1–L3 support and helpdesk, data center and storage management, Microsoft and cloud services, cybersecurity (SOC, penetration testing, SIEM), and IT project outsourcing. It also offers ICT audits and strategy, budgeting, and help with NIS2 and AI Act compliance.

The customers are small and medium-sized businesses, multinational corporations and public administration organisations. The website states that the company supports ICT for more than 150 customers and works under SLA contracts with more than 120 clients. The services are sold as ICT outsourcing with SLA guarantees, and the website also lists the sale of ICT technologies as a service.

The company was founded in 1997 and has its headquarters in Praha 7 (Metropolitan Building, U Uranie 954/18). The website reports 140+ core employees and states that the company became an IBM Platinum Partner in December 2025. Its careers page lists open roles in IT support, system administration, SQL database administration, data center and storage technical leadership, and bid management.

Product: Managed ICT outsourcing with SLA-backed L1–L3 support, data center operations, Microsoft 365 and cloud services, cybersecurity monitoring, and IT project delivery.