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Text (formerly LiveChat Software) develops customer service software: an AI agent, live chat, ChatBot, help desk, a shared inbox, a knowledge base and a free website widget (OpenWidget). The product positions customer support as a sales channel, with AI that spots buying signals and recommends products.

Customers are described as ecommerce and SaaS teams, and the company states it has 30,000+ business customers in 150+ countries. Pricing is per user per month, starting at $19 (Essential) and $79 (Growth), with custom Enterprise plans, plus a free OpenWidget.

The company was founded in 2002 in Wrocław, Poland, as LiveChat, is listed on the Warsaw Stock Exchange (ticker TXT), and has a US subsidiary, Text, Inc., in Boston. The website states a team of 268 people (as of 2026) and lists open roles in engineering, product design, marketing, legal and cloud partnerships.

Product: Text: a customer service platform with an AI agent, live chat, ChatBot, help desk, shared inbox and knowledge base, priced per user per month.