Tersedia

Tersedia provides managed IT infrastructure services for on-premise, private cloud, public cloud and hybrid environments. Its offer also includes a Cyber SOC, IT-as-a-Service, Infrastructure Secured by Design and professional services for IT asset management. Managed services are offered at three levels: support; support with patch management; and a full tier that adds operational maintenance.

Customers are organisations in finance and insurance, health, the public sector, services and distribution, industry, and software publishers. The company addresses executives, IT directors, infrastructure managers and CISOs. Each managed services contract begins with an escalation and communication matrix.

Tersedia was founded in 1996 and is registered as a SAS with its seat in Chatou, France, where its service centre is located. Its level 1, 2 and 3 teams share the same premises. Supervision is provided 24/7, and the service centre is staffed from 8:00 to 18:30 on weekdays. The company holds ISO 27001 certification and a health data hosting (HDS) certification, and is a member of HEXATRUST.

Product: Managed IT infrastructure services at three support levels, Cyber SOC, IT-as-a-Service, Infrastructure Secured by Design and professional services.