telefonseelsorge.de
Free, anonymous phone, chat and e-mail crisis counselling for people in Germany, mainly delivered by volunteers
About telefonseelsorge.de
TelefonSeelsorge® Deutschland is the umbrella association (Dachverband) of a network of over 100 regional TelefonSeelsorge centres in Germany. It offers anonymous, free counselling by telephone, e-mail and chat, and in person in over 20 cities, for people who are lonely, grieving, in a life crisis or troubled by suicidal thoughts. Support is also offered through the KrisenKompass app.
Counselling is provided by about 7,700 trained volunteers and around 300 full-time staff at the regional centres. The service is free of charge for callers. The association is supported by the Catholic and Protestant churches in Germany, with the Deutsche Bischofskonferenz and the Evangelisches Werk für Diakonie und Entwicklung named as its sponsors. Suicide prevention is described as a core topic of its work.
The telephone service has been operating since 1956, and the association marked 70 years of TelefonSeelsorge in 2026. Its regional centres are organised in seven regions, and it includes 16 nationwide Offene Tür centres for in-person counselling. The association recruits volunteers for its counselling services.
Product: Anonymous, free crisis and pastoral counselling by telephone, e-mail, chat and in person, plus the KrisenKompass self-help app.
Jobs at telefonseelsorge.de
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