Sytel
Cloud contact center software and CCaaS services for contact centers, enterprise users and service partners
Highlights
- New on EvolcAdded 2026-11-03
About Sytel
Sytel develops Softdial Contact Center, a cloud-capable platform for multichannel contact center operations, including predictive dialing, routing, agent tools, analytics and AI integrations. It offers the platform as a subscription service and for partner- or enterprise-managed deployments.
Customers include contact centers in customer service, market research, debt collection, sales and telemarketing, and healthcare. The company sells subscriptions and software platform deployments through a partner network.
Founded in 1994, Sytel is privately owned and funded, with its headquarters in Aylesbury, UK. Its platform is used in more than 50 countries.
Product: Softdial Contact Center cloud software and subscription CCaaS services for multichannel contact center operations.
Jobs at Sytel
Leadership
- Michael McKinlay · Chief Executive OfficerSource: company website
- David Neale · Chief Technical OfficerSource: company website
- Garry Pearson · Chief Operating OfficerSource: company website
- Jamie Stewart · Chief Marketing OfficerSource: company website
- Ken Brompton · Sales Director & VP Strategic PartnershipsSource: company website
- Dave Nicholls · Sales DirectorSource: company website
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- Google Analytics 4Medium confidence
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- Integration code on pageinitialization/configuration expression
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- Integration code on pageinline script loader
Content delivery
- CloudflareHigh confidence
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- Response headerserver
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Content management
- WordPressHigh confidence
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Forms
- Google reCAPTCHAHigh confidence
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Frontend frameworks
- jQueryHigh confidence
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- Website resourcedeclared script/iframe or software asset
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.