Systemsx

AI software for contact centres to analyse customer interactions, coach agents and automate conversations

Cardiff, United KingdomFounded 2023systemsx.aiWebsite technologies

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Highlights

  • Young companyFounded 2023
  • New on EvolcAdded 2026-11-03

About Systemsx

SystemsX builds a connected AI platform for customer conversations. Its products analyse calls, emails and chats for quality and compliance, create customer profiles, provide a governed knowledge base, train agents and handle conversations through AI agents.

The platform is sold to customer-facing businesses and contact centres, including teams in travel, BPO, financial services and healthcare. SystemsX was founded in Cardiff, Wales, in 2023 and operates internationally through SystemsX USA Inc.

Product: A suite of AI products for interaction scoring, customer profiles, governed knowledge, agent practice and automated conversations.

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