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Synopticom

Customer and employee experience feedback platform for organisations in the Baltics, Nordics and CEE

Vilnius, LithuaniaFounded 2007synopticom.comWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-28

About Synopticom

Synopticom builds XP, a customer and employee experience management platform. It collects feedback through surveys, web intercepts, kiosks, QR codes, telephone and other channels, then applies AI text analytics, dashboards and case management to turn the feedback into actions. Services include programme design, consulting and daily platform management.

Customers are organisations in the Baltics, Nordics and Central and Eastern Europe that run CX or EX programmes. Pricing is a flat annual fee per programme, priced by company size and the number of modules, paid quarterly, with no per-seat licence.

The company is headquartered in Vilnius, Lithuania, and was founded in 2007 according to its registry record. Its website states more than 10 years of experience.

Product: Synopticom XP, a customer and employee experience management platform with multichannel feedback collection, AI text analytics and case management.

Public tenders won

1 tender won since 1 Jan 2024 from 1 public buyer in Lithuania, worth €5k as awarded. From EU award notices (TED) that name Synopticom by its registry number.

  • 8 Apr 2026 Valstybės įmonė Turto bankas (PV) · VP-3331 KLIENTŲ PATIRTIES VALDYMO PLATFORMOS SUKŪRIMO, DIEGIMO IR PALAIKYMO PASLAUGOS · €5k notice

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Jobs at Synopticom

No open positions listed right now.

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Website technologies

Older, unverified list. Detection dates and supporting evidence are not yet available.

  • Apache
  • Complianz
  • Elementor
  • Google Tag Manager
  • WordPress
  • jQuery