Surfly

Surfly provides co-browsing software that lets agents and end users view and interact with the same web page in real time. Its proxy-based technology works on any website or web app without code changes, plugins or installation. Features listed on the website include field and element masking, video calls, e-signatures, audit logs, and integrations with CRM and contact center platforms such as NICE, Salesforce, Cisco, Zendesk and Intercom.

Customers are businesses in insurance, banking, healthcare and enterprise e-commerce that add collaborative sessions to their digital journeys, using white-labelled co-browsing APIs. The website names MS Amlin, HSBC Life, Suitsupply and Startpage as examples. It does not describe its pricing model.

Surfly was founded in 2012 by Nicholas Piël, who is listed as CEO and founder. The website reports 200,000+ users, 3,000+ organizations and 50,000+ collaborative sessions, and mentions a €1M investment from Readytech in 2016. It also states compliance with AICPA SOC, ISO/IEC 27001 and HIPAA. A job posting lists an office in Amsterdam, and the company is registered in the Netherlands; the company is currently advertising a Senior Full-Stack Software Engineer role.

Product: Universal co-browsing platform and APIs for real-time collaborative web sessions with masking, video, e-signatures and CRM/contact center integrations.