Socialbear
AI-assisted customer support, community management and moderation for brands across global markets
Highlights
- New on EvolcAdded 2026-11-06
About Socialbear
Socialbear combines AI automation with human agents to provide customer support, social media moderation, community management and crisis communications. Its services integrate with clients’ existing helpdesks and include multilingual support teams.
It sells monthly subscriptions, hourly support and per-contact services to brands, including businesses in ecommerce, finance and automotive. Customers can use dedicated teams, AI support and performance reporting.
Founded in 2013, Socialbear is headquartered in London and operates offices in Cape Town, Sydney, Dubai and New York.
Product: AI-assisted customer support, human-agent support, community management, social media moderation and crisis communications.
Jobs at Socialbear
Leadership
- Kristy Cameron · Head of Client ServicesSource: company website
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- Google Tag ManagerMedium confidence
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- Integration code on pageinline script loader
Chat & support
- TidioHigh confidence
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Content delivery
- CloudflareHigh confidence
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Content management
- WebflowHigh confidence
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Forms
- Google reCAPTCHAHigh confidence
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Hosting
- AWSHigh confidence
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Scheduling
- CalendlyHigh confidence
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- Website resourcedeclared script/iframe or software asset
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.
