Skalin
AI customer success platform that unifies customer data and flags churn risk for B2B SaaS mid-market teams
Highlights
- New on EvolcAdded 2026-11-02
About Skalin
Skalin builds a customer success platform that combines data from CRM, product usage, support tickets, email and billing into a single customer record per account. Its AI health score learns from churn patterns in each customer's own data and flags risk weeks before an account escalates. Playbooks automate follow-up tasks, emails and Slack alerts, and an AI assistant answers questions about accounts and prepares meetings.
Customers are customer success teams at B2B SaaS companies, which the website describes as mid-market teams of 1 to 15 people. It sells subscriptions with public pricing: the Scale plan starts at €569 per month billed annually and includes 5 CSM seats, unlimited read-only licenses and onboarding, with additional seats at €50 per month. The website states that more than 130 B2B SaaS teams use the platform.
Skalin is headquartered in Le Perreux-sur-Marne, France, and was founded in 2021. The website is published in French and English and states its service area as France, the EU and worldwide.
Product: AI-powered customer success platform with a 360° customer view, customer health score, playbooks and an AI assistant.
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Website technologies
Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.
Analytics
- Google Analytics 4High confidence
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- Website resourcedeclared script/iframe or software asset
- Google Tag ManagerMedium confidence
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- Integration code on pageinline script loader
CRM & customer data
- HubSpotHigh confidence
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Marketing & advertising
- Meta PixelMedium confidence
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Detection evidence
- Integration code on pageinline script loader
Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.