ShyftOff
Contact center workforce orchestration and flexible human-agent staffing for businesses using AI and in-house teams
Highlights
- New on EvolcAdded 2026-11-14
About ShyftOff
ShyftOff provides a platform that coordinates contact center staffing, including agent recruiting, certification, scheduling, quality monitoring and payments. It combines flexible human agents with customers’ AI and in-house teams, and integrates with contact center technology systems.
Businesses use the platform for inbound and outbound calls, omnichannel support, help desks and live chat. ShyftOff also connects brands with contractor agents and manages their verification, training, scheduling and payments.
Founded in Tampa, Florida, in 2020, ShyftOff describes itself as Tampa-grown. Its workforce includes agents in the US, Latin America and the Philippines.
Product: A workforce orchestration platform and flexible staffing service for contact centers, with automation for recruiting, certification, scheduling, quality monitoring and payments.
Jobs at ShyftOff
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Website technologies
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Analytics
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Content delivery
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Content management
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CRM & customer data
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Marketing & advertising
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Privacy & consent
- CookiebotHigh confidence
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Recruiting
- Breezy HRHigh confidence
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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.
