serv-net.pl

Serv-net provides digital television and fibre-optic internet access. The TV offer includes 195 digital channels, 82 of them in HD. Internet service runs on fibre optic technology with download speeds up to 600 Mb/s and upload speeds up to 40 Mb/s, and includes wireless internet access.

Customers are subscribers who take bundled TV and internet packages. The site lists two bundles: one with 133 channels and speeds up to 600 Mb/s, and one with 121 channels and speeds up to 300 Mb/s. Both start at 4.99 zł per month from the first month, with a one-off activation fee of 69.99 zł. Revenue comes from monthly subscription fees.

The company publishes service quality commitments: availability of at least 90%, connection within 14 days (30 days for XGS-PON), and invoice accuracy of at least 96% over the last six months. It also maintains a subscriber document base listing the digital programmes included in each package.

Product: Digital TV packages (121 or 133 channels) and fibre internet with speeds up to 600 Mb/s, plus wireless internet access.