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Satisfactory

Customer satisfaction and feedback SaaS for large French brands, combining surveys, reviews and AI text analysis

Levallois-Perret, FranceFounded 1994satisfactory.frWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-28

About Satisfactory

SatisFactory builds a SaaS platform for collecting and analysing customer feedback. It combines satisfaction surveys, customer reviews and conversations in one tool, with AI-based semantic analysis, predictive detection of dissatisfaction, and sharing of results across teams.

The company sells its SaaS feedback solution to large organisations and includes a Customer Success Manager with every offer. Named clients on its website include Auchan Retail, Banque Française Mutualiste, Belambra, Enedis and Homair Vacances.

SatisFactory was founded in 1994 according to the registry, with headquarters in Levallois-Perret, France. The website states that the company was created in 2009 and joined the Konecta group at the end of 2023. It is ISO 27001 certified.

Product: SaaS customer feedback platform covering satisfaction surveys, reviews, conversations and AI analysis.

Jobs at Satisfactory

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