saas.group

Usersnap is a product evidence platform that collects user feedback through a website widget, screen-capture tickets, microsurveys (CSAT, NPS, polls) and channel integrations, then uses AI to tag, summarize and prioritize it. It includes a feedback inbox, public request boards, an opportunity board and an AEO-friendly changelog.

The company sells subscriptions to enterprise product teams in SaaS, fintech and healthtech. Listed plans are Starter at €49/month, Growth at €129/month and Professional at €219/month, with unlimited seats on the higher tiers. The website names Instacart, Dynatrace, Canva, Lego and Microsoft as users.

The website states the company is headquartered in Linz, Austria, with an additional office in Vienna, and reports 60k+ customers and operations in 100+ countries. Open roles on the careers pages include engineering leadership, sales, marketing and finance positions, mostly remote within Europe. The registry lists the entity under Germany with a Vienna HQ, which differs from the website's Linz headquarters.

Product: Product evidence platform with website feedback widget, screen-capture tickets, microsurveys, AI tagging, opportunity board and changelog.