Revive Management Solutions

AI agents and customer-contact workflows for regulated UK utilities and banks, run on its own AWS platform

Warrington, United KingdomFounded 2011synteris.aiWebsite technologies

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Highlights

  • New on EvolcAdded 2026-11-03

About Revive Management Solutions

Synteris, the trading name of Revive Management Solutions Limited, designs, builds and runs customer-contact solutions. Its AI agents answer calls, chats and messages, complete routine requests and pass the rest to the client's team. Solutions are assembled from a common set of platform components hosted in AWS London and monitored 24/7.

Customers are regulated UK organisations in energy, water and banking, including E.ON, EDF, SSE, The AA, Anglian Water and British Gas. Each project starts with a half-day discovery session with a fixed build price, followed by a monthly licence to host, monitor and optimise the solution.

The company was founded in 2011 and has delivered customer-contact solutions since 2012; it adopted the Synteris name in 2026. It is headquartered in Warrington, UK. The website reports more than 70 million customer messages sent a year, more than £1.5bn in overdue revenue collected and more than 200,000 customers supported, and lists ISO 27001:2022 certification and PCI DSS among its compliance credentials.

Product: AI voice, chat and messaging agents plus customer-contact journeys (service requests, complaints, payments, outbound messaging) on a managed AWS platform.

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