RapDev

RapDev is a Boston-based consultancy that implements and manages Datadog observability and ServiceNow platforms. Its offerings include guided implementations, integrations, Managed Datadog and Managed SOC services for Datadog security products, and APO (Agentic Platform Operator), an AI-powered managed service for ServiceNow in which RapDev engineers approve production changes.

The company describes its customers as large Fortune 500 organizations, often in highly regulated industries. Its services are sold as implementation engagements and managed services with defined SLAs; the website does not publish pricing. The website lists 600+ implementations, 110+ US-based engineers and 10M+ deployed agents.

RapDev lists Datadog Premier Partner and ServiceNow Elite Partner status, and an Inc. 5000 listing. It is headquartered in Boston and states that its engineers are U.S.-based; the founding year is not stated on the website. Open roles include ServiceNow Tech Lead positions (USA and UK), a ServiceNow engineering co-op, a Senior Project Manager, a Senior ServiceNow Solutions Engineer (pre-sales) and a talent pool.

Product: Datadog and ServiceNow implementation, managed Datadog services, Managed SOC, and APO AI-powered managed service for ServiceNow.