pkv-ombudsmann.de

Free, independent dispute resolution for policyholders in private health and nursing care insurance in Germany

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Highlights

  • New on EvolcAdded 2026-10-28

About pkv-ombudsmann.de

Ombudsmann Private Kranken- und Pflegeversicherung runs a conciliation service for disputes between policyholders and insurers in private health and nursing care insurance (Private Kranken- und Pflegeversicherung). Prof. Dr. Rainer Schlegel is named as the Ombudsman. The service states that it hears both sides of a dispute and that it is independent and free of charge.

Consumers with private health or nursing care policies file a conciliation application (Schlichtungsantrag). The website offers application forms and answers to frequently asked questions.

Due to a sharp rise in application volume, processing times are currently longer, including for the review of applications and the sending of acknowledgements.

Product: Free conciliation (Schlichtung) of disputes between policyholders and private health and nursing care insurers

Jobs at pkv-ombudsmann.de

No open positions listed right now.

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