parcelLab

Post-purchase software for retailers to manage order tracking, customer messaging, delivery promises, and returns

London, United KingdomFounded 2018parcellab.comWebsite technologies

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Highlights

  • Hiring2 open roles
  • Remote-friendly1 of 2 open roles remote or hybrid

About parcelLab

parcelLab provides a post-purchase platform for retailers, covering order tracking, branded customer updates, delivery promises, returns, exchanges, refunds, and fraud protection. Its products also include analytics and AI tools for customer support and post-purchase operations.

The platform is sold to retail brands and supports customer engagement from checkout through delivery and returns. The company reports serving global brands and operating across North America and EMEA.

The company has hubs in London and Munich. Its listed openings include implementation and enterprise sales roles.

Product: A software platform for post-purchase order tracking, customer communications, delivery promises, returns, exchanges, refunds, fraud protection, and analytics.

Jobs at parcelLab (2)

parcelLab is hiring for 2 roles in customer support and sales, based in Boston and London. One is remote.

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Website technologies

Tools and platforms detected on this company’s website, grouped by purpose. Dates record when Evolc observed them.

Analytics

  • Google Analytics 4High confidence
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  • Google Tag ManagerMedium confidence
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Content management

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CRM & customer data

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Frontend frameworks

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Privacy & consent

  • CookieYesHigh confidence
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Recruiting

  • TeamtailorMedium confidence
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Website detection does not establish a paid subscription or company-wide use. Tools loaded after consent or sign-in may be missed. “No longer observed” does not prove the company stopped using a tool.