Outsourcia
Outsourced customer service, back-office and IT support for companies, run from sites in France, Morocco, Tunisia and Madagascar
Highlights
- New on EvolcAdded 2026-10-28
About Outsourcia
Outsourcia provides customer relationship outsourcing (BPO) and IT outsourcing (ITO). Its Customer Experience & BPO offer covers multichannel, multilingual customer service, sales and retention, amicable debt collection, back-office operations, content supply chain management and community management. Its OutsourcIA LAB unit applies artificial intelligence to analysis, operations and performance management. Specialised services include medical outsourcing, customer and market studies, teleservice secretarial and on-call work, remote office support and helpdesk.
Clients are companies in France, Canada, Europe and Asia across more than 15 sectors of activity, according to the company. The business is services-based and is sold as outsourced operations delivered by dedicated teams.
The company was founded in 2003 and is headquartered in Évreux, France. It has a commercial office in Neuilly-sur-Seine and sites in Wasquehal and Châtillon-en-Dunois, as well as in Casablanca, Tunis and Antananarivo. The website states 4,300 employees across 13 sites in four countries, and lists open job offers.
Product: Customer experience and BPO services, back-office outsourcing, IT outsourcing, and specialised services such as helpdesk and remote office support.
Public tenders won
1 tender won since 1 Jan 2024 from 1 public buyer in France, worth €1.2M as awarded. From EU award notices (TED) that name Outsourcia by its registry number.
- 16 May 2025 OPCO ATLAS · Traitement des appels liés au suivi des dossiers et gestion de campagnes d'appels sortants · €1.2M notice
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Website technologies
Older, unverified list. Detection dates and supporting evidence are not yet available.
- Astro
- Cloudflare
- Tailwind CSS