Onepilot
AI-enabled customer care, sales and KYC outsourcing for businesses across languages and channels
Highlights
- New on EvolcAdded 2026-10-29
About Onepilot
Onepilot provides outsourced customer care, sales and retention, and KYC operations, supported by its own tools for agent onboarding, training, ticket routing, scheduling, quality checks and analytics. Its agents work across channels and languages, with AI used to support ticket handling and service quality.
Customers include ecommerce businesses, B2B SaaS companies, marketplaces and other businesses. Pricing options include a fixed monthly subscription, hourly billing or per-contact billing.
Founded in 2020, Onepilot is headquartered in Paris and has offices in France, the UK and Germany.
Product: Outsourced customer care, sales and KYC operations, supported by proprietary agent-management and AI tools.
Jobs at Onepilot
Leadership
- Pierre Latscha · CCO & Co-founderSource: company website
- Adrien Hugon · CEO & Co-founderSource: company website
- Chahinèze Akli · CFOSource: company website
- Kenza El Ghadouini · CHRO & Co-founderSource: company website
- Lucas Bornert · COO & Co-founderSource: company website
- Robin Monnier · CIO & Co-founderSource: company website
- Sacha Béraud · CTOSource: company website
- Baptiste Salvi · Head of EngineeringSource: company website
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Website technologies
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- Bootstrap
- Framer
- Google Analytics 4
- Google Tag Manager