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Nordic Market Research

Customer experience management system that turns customer feedback into actions for retail, automotive and housing businesses

Helsinki, FinlandFounded 2014buenno.fiWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-28

About Nordic Market Research

Buenno is a customer experience management system operated by Nordic Market Research Oy. It analyses customer feedback, highlights the main themes and findings, and shows teams which areas to focus on next. Goals can be set and tracked, and alerts, action recommendations and weekly summaries are sent to the people who need them. Integrations are available, and an AI Suite adds AI-based features.

Customers include retail chains, car dealerships and housing companies. The website names Tokmanni, Power, Rinta-Joupin Autoliike and Hämeenlinnan Asunnot as customers. Tokmanni measures customer experience across more than 200 stores, and Power uses Buenno in four countries, in stores and online.

The company was founded in 2014 and is based in Helsinki.

Product: Customer experience management system that analyses feedback, tracks goals, sends alerts and weekly summaries, and includes an AI Suite.

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