Newstel
Outsourced multilingual customer service and back-office support for ecommerce, DTC and retail brands
Highlights
- Hiring9 open roles
- New on EvolcAdded 2026-10-30
- Remote-friendly9 of 9 open roles remote or hybrid
About Newstel
Newstel provides outsourced multilingual customer service and back-office support. Services include omnichannel support across email, live chat, voice and social channels such as WhatsApp and Messenger, Shopify and ecommerce customer service outsourcing, travel call centre support, and back-office (BPO) teams.
Its clients are ecommerce, direct-to-consumer, subscription and retail brands. Newstel sells staffed support teams on an hourly rate with monthly rolling contracts, and capacity can be scaled up or down for peak periods.
Newstel Worldwide was established in 2015 and is headquartered in Hamburg, Germany. It also has teams in Glasgow, Istanbul, Quinta do Lago, San Ġwann and Manila, and the website lists 12 languages and support across 95 countries. Current job postings are for multilingual customer service agents in Malta, Portugal, the Philippines and Turkey, as well as remote German and Dutch-speaking roles.
Product: Outsourced multilingual customer service and back-office (BPO) support teams for brands
Jobs at Newstel (9)
Newstel is hiring for 9 roles, mostly in customer support, based in Quezon City. 8 are remote.
Kundenservice (m/w/d) – Kundenservice (m/w/d) – E-Mail-Support | Beauty & Cosmetics | Teilzeit | Remote
New on EvolcRemote-friendlyCustomer Service Agent (Project-Based | Part-Time | Blended)
New on EvolcRemote-friendlyDeutschsprachige Vollzeit-Agents für Akquise & Creator Management gesucht!
New on EvolcRemote-friendlyMitarbeiter im Kundenservice Deutschsprachig (Remote)
New on EvolcRemote-friendlyCustomer Service Agent Dutch / English speaking
New on EvolcRemote-friendlyCustomer Service Associate (For Pooling)
New on EvolcRemote-friendlyDutch-Speaking Customer Service Agent (Remote – Malta-Based Only)
New on EvolcRemote-friendly🌍 Customer Service Agent (German & English) | Remote | Malta-Based Only
New on EvolcRemote-friendlyNewstel Talent Pool – Multilingual Customer Service Agents
New on EvolcRemote-friendly
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