Nebesta
AI agent that resolves level 2+ customer support tickets end-to-end for support teams, with insurance as its main use case
Highlights
- Young companyFounded 2024
- New on EvolcAdded 2026-11-02
About Nebesta
Nebesta builds a customer support AI platform that resolves level 2 and higher tickets autonomously. The product is positioned as working with access to customer data and taking actions in internal tools, and it is deployed without an API integration. The company states 99% accuracy, monitored on every ticket.
Customers are customer service and operations teams. Named customer Acheel, an insurer, reports 88% of its insurance intents handled in autopilot. The company's stated deployment time is four weeks, and its case study cites three weeks from kickoff to production.
Nebesta is headquartered in Paris, France, and was founded in 2024. The website says it is backed by Tier 1 investors. Its careers page states no open positions and invites spontaneous applications.
Product: AI customer support agent that resolves level 2+ tickets autonomously, with accuracy monitoring on every ticket.
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