mediateur-consommation-smp.fr
Consumer mediation service resolving out-of-court disputes between consumers and professionals in France
Highlights
- New on EvolcAdded 2026-10-29
About mediateur-consommation-smp.fr
Société de la Médiation Professionnelle (SMP) provides consumer mediation, an out-of-court process for settling disputes between consumers and professionals. Mediations are conducted in French.
Consumers can use the service free of charge when they cannot resolve a contract or service dispute directly with a trader. Under French Consumer Code provisions in force since 1 January 2016, traders and service providers to individuals must offer the option of mediation, whatever their sector.
The company also publishes a professional charter and a practical guide to consumer mediation, and reports 390 reviews on Google.
Product: Out-of-court consumer mediation for disputes between consumers and professionals, including phone-based mediation sessions.
Jobs at mediateur-consommation-smp.fr
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