Matrix42

Matrix42 GmbH sells the Matrix42 Enterprise Service Management platform, covering IT service management, IT asset management, unified endpoint management, software asset management, endpoint data protection and remote assistance. Its agentic AI assistant, Neo, is built into the platform to help teams resolve issues and reduce repetitive work across services, assets, endpoints and identities.

The website names organizations of all sizes as customers and cites case studies with the University of Vienna, FAYAT, Sprinkenhof and Infineon AG. Customers can choose cloud, private cloud or on-premises hosting, and the company offers onboarding help and local-language support through partners. Open job postings include professional services, customer success, sales and product management roles.

The company is headquartered in Frankfurt am Main, Germany, and says it has 30 years of experience. Current job postings list locations in Espoo, Bucharest, Paris, Copenhagen, Lublin, Vienna and Madrid, among others. The website reports that Matrix42 was named a Strong Performer in the Forrester Enterprise Service Management Wave for Q4 2025.

Product: Enterprise Service Management platform with ITSM, IT asset management, unified endpoint management, endpoint data protection and the Neo agentic AI assistant.