MakesYouLocal

MakesYouLocal provides outsourced customer service for webshops, combining AI chatbots and automation connected to shop, order management and carrier systems with native-speaking specialist teams. It also offers AI-assisted translation reviewed by native proofreaders, market entry analysis and go-to-market planning, and webshop localisation covering checkout, payments, delivery messaging and returns.

The company serves e-commerce brands, which it says it has supported across 21 European markets, and it works on a service basis with its teams running customer contact and translation work for clients. The website describes Motatos, a clothing-style client-type business, as a case where five markets were covered without local hires; no other revenue details are published.

Founded in Copenhagen in 2010, MakesYouLocal A/S lists offices in Copenhagen, Vilnius and Brno and reports 120+ employees. The website lists an open AI & Automation Specialist role in Copenhagen under Technology & Infrastructure, and says it hires across Copenhagen, Vilnius and Brno.

Product: Managed customer service with AI chatbots and native teams, AI translations, market entry analysis and webshop localisation services.