LeadDesk

Cloud contact center software for outbound sales and customer service teams across Europe

Helsinki, FinlandFounded 2009leaddesk.com Website technologies

Highlights

New on EvolcAdded 2026-10-27

About LeadDesk

LeadDesk provides cloud contact center software for outbound sales, inbound sales and customer service, with an intelligent dialer, omnichannel customer service tools, and customisable campaigns, queues and reports. Its software runs on the company's own contact center as a service platform, which the website describes as guaranteeing high-quality audio and 99.95% uptime. The company has also announced a collaboration with AMD and QuTwo to build sovereign voice AI for Europe.

Customers are sales and customer service teams, with the website reporting 1000+ organizations and 20,000+ agents using the product. It is sold as a per-license monthly subscription, with pricing listed from 85€ per license per month and an enterprise tier that is quoted individually.

LeadDesk was founded in 2009 and is headquartered in Helsinki. It is listed on Nasdaq First North Finland and reports 180+ employees, 13 local offices and local teams in 8 countries. The company states that its servers are in Europe and that it holds SOC 2 accreditation and ISO 27001 certification. Open positions cover sales, customer service and technology roles.

Product: Cloud contact center software (outbound and inbound sales dialer, omnichannel customer service) delivered as a per-license monthly subscription.

Public tenders won

2 tenders won since 1 Jan 2024 from 2 public buyers in Finland, worth €1.8M as awarded. From EU award notices (TED) that name LeadDesk by its registry number.

25 Aug 2026 HUS-yhtymä · e-Forms / EU / ICT / Tarjouspyyntö Contact Center -ohjelmisto ohjelmistopalveluna ja siihen liittyvät palvelut · €1.5M notice
5 Jan 2024 Mestaritoiminta Oy · Mestaritoiminta Oy ja Järvenpään Mestariasunnot Oy: Puhepalvelut ja asiakaspalveluratkaisut · €301k notice

Open tenders like these →

Jobs at LeadDesk

No open positions listed right now.

Leadership

Olli Nokso-Koivisto · CEO
Source: company website
Antti Kerola · Interim CFO
Source: company website
Michael Ramm Østgaard · Chief Revenue Officer
Source: company website
Pekka Alli · CTO
Source: company website
Saija Pouru · VP of Operations
Source: company website
Jarno Tenni · VP of Engineering
Source: company website
Jori Hurula · Interim Head of People
Source: company website

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