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Kindly

AI support agents that answer customer enquiries over chat, voice and messaging for European e-commerce and service brands

Oslo, NorwayFounded 2016kindly.aiWebsite technologies

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Highlights

  • New on EvolcAdded 2026-10-28

About Kindly

Kindly AS builds AI Support Agents that handle customer enquiries across chat, voice, social messaging and mobile apps. Support teams design conversation flows visually, connect a knowledge base, and link the agents to CRM and order management systems so answers can be personalised to each customer's order history and account status. The agents are multilingual and cover 100+ languages by default.

Its customers are customer service and customer experience teams at European brands, with case studies from e-commerce, travel and hospitality, transport and logistics, banking and finance, and utilities. The company also runs a partnership programme for agencies and companies that help online stores, which includes revenue sharing.

Kindly was founded in Oslo, Norway in 2016, and Oslo is its headquarters. In 2020 it merged with Recheckit. The website states that customer data is kept in Europe.

Product: AI Support Agents: multilingual conversational agents for chat, voice and social messaging, built visually and connected to customer and order systems.

Public tenders won

2 tenders won since 1 Jan 2024 from 2 public buyers in Norway, worth 31.4M NOK as awarded. From EU award notices (TED) that name Kindly by its registry number.

  • 16 May 2025 Statens vegvesen · Procurement of a chatbot as a service · 30.0M NOK notice
  • 23 Oct 2024 Direktoratet for forvaltning og økonomistyring (DFØ) · Chatbot · 1.4M NOK notice

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Jobs at Kindly

No open positions listed right now.

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Website technologies

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  • AWS
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  • Webflow